Kilowatt runs the infrastructure behind Austin's render farms, live streams, and edit bays. When the deadline is tonight and the show is live, “we'll open a ticket” is not an answer. So we don't say it.
Every service below is wired for media & production studios, esports venues, creative agencies. One team, one flat rate, one number that always answers.
Helpdesk, patching, monitoring — the whole department. Your editors call, an engineer answers, the timeline keeps scrubbing.
Ransomware loves studios: big files, hard deadlines, loose passwords. We lock the doors without slowing the pipeline.
Burst renders to the cloud when the deadline says so. Bring them home when the invoice says otherwise. We run both ends.
Your NAS is not a backup. Versioned, off-site, tested restores — because “we lost the project files” ends companies.
Building a new edit bay? Wiring an arena? We spec it, budget it, and stand next to it on opening night.
Email, Teams, and the boring-but-critical stack. Configured tight, backed up, and kept out of your way.
Go-live days get their own runbook. An engineer is assigned, spares are staged, and the failover path is rehearsed before doors open. You produce the show. We hold the current.
Full sweep of encoders, switchers, and uplinks. Every single point of failure gets a named backup and a tested cutover.
An engineer on comms, dashboards up, hands off your mixer. We watch the graphs so you can watch the show.
Encoder dies mid-show? The spare is racked, patched, and warm. Cutover takes seconds, not a scramble.
What spiked, what almost broke, what gets fixed before next time. Written down. Actually done.
“Kilowatt sat in our control room for a 14-hour charity stream. An encoder died at hour nine. Viewers never knew.”
“We render overnight. They watch the farm overnight. Three years in, we've missed exactly zero client deliveries.”
“They told us our NAS was not a backup. Two months later a drive controller proved them right — and we lost nothing.”
All three end with something useful in your hands. None of them end with a contract shoved across the table.
We audit your infra under real pressure — storage, network, backups, failover. You get a plain-English list of where it melts first.
Start hereHire us for one go-live. Pre-flight, live watch, hot spares, post-mortem. If we're not worth it, don't call again.
Start hereThirty minutes with someone who racks servers, not someone with a quota. Bring your ugliest problem.
Start hereOne call. We'll tell you where your setup fails first — and exactly what it takes to fix it.
Get Kilowatt on standby Or dial direct — (512) 555-0166. An engineer answers.